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Account and billing/Recover your licence key

Recover your licence key

Updated 13 Aug 2026

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Licence keys are a legacy activation method for Ellie. New accounts sign in to the extension with their Ellie account instead.

If you have an older account and still need your licence key:

Find your licence key

  • Sign in at app.tryellie.com
  • Go to app.tryellie.com/downloads
  • Your licence key is shown here with a copy button

Still using a licence key?

To switch the extension from a licence key to account sign-in:

  • Open the extension settings (click the ❓ icon or Ellie icon in your browser)
  • Select Sign in

If you're not sure which sign-in method your account uses, email hi@tryellie.com and we'll help.

Can't find your key anywhere?

Email hi@tryellie.com with your account email address and we'll retrieve it for you.

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